THE QUEEN AND ALBERT B&B
 174   QUEEN   ST. ,  STRATFORD ,  ONTARIO ,  CANADA ,  N5A 4N7

  telephone :  (519) 272-0589               email : info@queenandalbert.com 

  Policies

  Check-in and Check-out 
Check-in begins at 1:00 P.M., We do however need your approximate arrival time
Check-Out ends at 11:00 A.M. Late check out times may be arranged at $20.00/hr, based on availability
Balance of Payment Due at check-in
Registration All guests must register

  Deposit and Cancellation 
We bill the first night as a deposit to Visa or Mastercard at the time of booking. All room rates do not include applicable tax ( H.S.T. 13% ). Please note there is a 14 day cancellation policy. If you cancel your stay more than 14 days before your arrival date, we will refund your deposit less a $25.00 per room cancellation fee. If you cancel less than 14 days prior to your arrival date, we do try to rebook the room for you but you are responsible for the cost of the room for any night that it is not re-booked. (Note: We urge you to take out trip cancellation insurance.) Please note these terms, as they are a vital part of the successful management of our bed and breakfast.

  2 night minimum on weekends   The Queen and Albert requires a two night booking on weekends. We book one night on weekends when  a single night is vacant between other bookings.

  Children and Babies
We respect that everyone loves their children, but many guests are staying at the B&B to get away from their children. So we ask you to kindly respect that The Queen and Albert is best suited for adults.

  Pets 
The Queen and Albert is a pet free facility, if you need to bring your pet to Stratford ask us for a referral about a place to board your pet.

  Proper Conduct 
The Queen and Albert has a laid back atmosphere where guests respect their fellow guests peaceful stay. The Queen and Albert reserves the right to evict a guest when the innkeeper feels it is the appropriate solution. We adhere to the regulations within the Canadian Charter of Rights